Ready Responders, armed with strong expertise in emergency medicine and healthcare population management, needed a tech team to build the software platform to manage all company operations. The company vision is to leverage EMT resources to proactively triage and plan care for patients. The platform incorporates elements of emergency dispatch, care planning, and transportation to provide a holistic approach to care that properly utilizes resources across a health system.

The Challenge

Ready Responders needed a team to develop a HIPAA-compliant platform to manage their operations. The platform was to include a patient mobile app, a dispatch portal, an admin portal, and a nightly ETL system that combined data from numerous third-party services into a centralized data store for reporting.

The Solution

Together, our teams built a full-featured platform for Ready that supported operations while accommodating for pivots in the business model. When the company strategy shifted toward proactive care planning and scheduled visits, our team integrated an EHR system and built a scheduling tool to provide a full care management platform that is the current core business function.

Technology Used

  • React Native

  • Ruby on Rails

  • Angular v4

  • Cordova

  • AWS

  • ImageTrend EMR

  • Google Maps API

The Outcome

Ready has raised $107M to date, grown to over 100 employees, and currently operates in 10 cities
across the US. In 2019, the platform saw:

  • 11,000 patient visits

  • 35,000 outreach calls to patients

  • 88% growth in responders using platform

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