Boating in Boston
When Boating in Boston came to Infuse, they had been running their 13 locations on a poorly-supported software that required several days of training minimum. For a business that hires nearly 400 part-time employees each season, creating an easy-to-learn solution was imperative to ramp up the seasonal workers.
Enter Poseidon. A sleek, intuitive tool that now manages rentals and day-to-day site operations, invoicing, online purchases, and reporting.
The Challenge
Boating in Boston ran their 13 locations on clunky, web-based software that required several days of training.
The software employed prior to Poseiden had limited support, with only a single developer maintaining the platform.
The Solution
Infuse developed a full-scale tech solution that handled all aspects of Boating in Boston’s business including rentals, season passes, class schedules, and employee management.
Infuse’s Poseidon platform was imagined with elegant user experience at its heart, resulting in a more intuitive and easy-to-learn solution.
The card-on-file capabilities of the platform provided a solution for the nearly $60k in annual losses from customers who did not return to complete transactions after an outing.
Technology Used
Angular
Ruby on Rails
Clover SDK
The Outcome
The full-featured solution was released and piloted with several locations in the summer of 2019. Each location was able to easily train their employees on the platform as they transitioned to the new platform.